Create that virtual store experience your customers crave with ad hoc or scheduled 1:1 video chat.
Curate and present your product in customer-friendly ways that enable choice and provide the information and advice needed.
Satisfied customers will get the right product and you’ll see your brand loyalty measures improve immediately.
An experience customised to suit your brand
Whether your requirement is for the technology, the people, the training, the setting or any combination of these elements RMG’s Digital Sales Service provides everything you need to represent your brand in an online environment.
Our heritage in retail marketing means we also know how to create incredible virtual retail experiences through the use of customised branded kits and environments. A space that showcases your product line-up will make the future of online shopping a reality in the here and now.
Engaging with customers in a live online environment needs training and preparation
Whether provided by RMG or utilising your existing resource pool we will ensure your online virtual assistants have the training they need to provide the best advice and assistance for your customers, along with all the right technology for a seamless ecommerce interaction.
RMG’s Digital Sales Service is fully customisable to your specific business needs.
Featured in the press
“This newly created studio space, with professional lighting and camera equipment, has at its centerpiece a revolving carousel to display hero items from across LG’s product ranges. At the touch of a button, demonstrators are able to switch between showcasing the benefits of TVs, audio equipment, fridges, and washing machines within one clearly-defined, premium brand space.”
“RMG used its expertise and enthusiasm for innovative digital solutions to support the implementation of a service that offered consumers the chance to receive advice and live demonstrations”
“Yet, there are ever-present questions surrounding whether this will still matter in the coming months, as people start progressing back towards the high street due to the phased reopening of society. The simple answer is that virtual solutions are not designed to replace every aspect of the high street, instead combining the best of both worlds to create a unique, greener experience. Immersive virtual or hybrid stores provide the engagement of the physical brick and mortar stores with the versatility of digital, to create the next generation of retail. This should be the goal for any brand or retailer wanting to connect with its audience and deliver on their ROI”
Book a demo
Let us show you how we can help you increase your sales with a demonstration of our Digital Sales offering.
Alternatively, please give us a call on 01189 070 49.